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Service availability

We at sizi99 operate our platform only where local law permits. Our service is not available globally; access is restricted to supported jurisdictions where online gaming regulations permit our operations. At account registration, you confirm that you are accessing sizi99 from a location where our service is legally offered. We do not knowingly permit access from jurisdictions where gaming is prohibited. If you are uncertain whether sizi99 is available in your location, contact our support team before attempting to open an account. Jurisdiction restrictions are binding; any account opened from a restricted territory may be closed and any associated balance forfeited. We monitor access patterns and may suspend or terminate service to a user or region if it becomes clear that local law has changed or our compliance standing has shifted. This policy protects both sizi99 and our account holders.

Account eligibility

To open an account on sizi99, you must meet basic eligibility criteria. You must be of legal age in your jurisdiction to participate in online gaming activities. Your identity must be verifiable through valid government-issued documents (passport, national ID, or driver's license). Address verification is required as part of our KYC process. You must provide accurate personal information; false or misleading details result in account closure and forfeiture of any balance. We do not offer accounts to individuals who have self-excluded on other platforms or who are subject to court orders restricting gaming activity. Eligibility is assessed at registration and verified during the KYC review. If your application is rejected, our support team will explain the reason; most rejections stem from document quality or incomplete information, which you can resubmit. Once approved, your account is active and you may deposit and begin activity immediately.

Local-law responsibility

Users of sizi99 are wholly responsible for verifying that access to and use of our platform comply with the laws of their own jurisdiction. We provide service only in locations where we believe it is legally permitted; however, online gaming laws vary widely and can change without notice. It is your sole responsibility to check your local regulations before opening an account or participating in any activity on sizi99. We cannot provide legal advice and do not warrant that our service is legal in your specific territory. If you access sizi99 from a location where it is prohibited, you do so at your own risk and in violation of local law—not in violation of sizi99's terms. We reserve the right to close any account or restrict access if we determine, in our reasonable judgment, that the user is accessing from a restricted jurisdiction. Jurisdiction restrictions are not negotiable; we do not offer workarounds, proxy access, or regional exemptions.

Data and privacy scope

Your personal data on sizi99 is collected, used, and protected according to our Privacy Policy, which is linked in your account footer. We collect name, email, phone, identity documents, address, and payment details to comply with regulatory KYC and anti-money-laundering obligations. Data is stored on secure servers using SSL encryption and is accessible only to authorized staff. We do not sell, share, or use your data for marketing without explicit consent. Third-party processors (payment gateways, identity-verification vendors) may access your data only as needed to complete their service; all processors are bound by confidentiality agreements. You have the right to request a copy of your personal data or request its deletion, subject to legal retention windows (we must keep transaction records for several years for regulatory compliance). Data-deletion requests are processed within 30 days. For detailed information, review our full Privacy Policy or contact our support team.

Contact for legal inquiries

If you have legal, compliance, or regulatory questions about sizi99, contact our support team via the email address listed in your account dashboard or through live chat. For formal legal inquiries, send a registered letter to the address shown in our Legal Notice page. Our compliance team responds to regulatory inquiries within 10 business days; urgent matters may receive faster attention. We also maintain a dedicated email for data-protection and privacy complaints; details are provided in our Privacy Policy. If you wish to lodge a complaint with a regulatory authority in your jurisdiction, that is your right—we will cooperate with any lawful inquiry. Our terms reserve the right to engage legal counsel and require arbitration for disputes; details are in the Terms and Conditions. We do not offer telephone support for legal matters; all legal correspondence should be in writing so we maintain a clear record.